ZERO Footwear is built around three structural design choices: a wide anatomical toe box that gives toes room to splay naturally, a flexible 4mm sole that lets your foot move the way it’s built to move, and a zero-drop footbed that keeps your foot level from heel to toe. Together, these features support natural foot mechanics throughout the day.

Yes. Our shoes are designed for all-day comfort with a flexible sole, breathable upper, and ultra-lightweight construction. Many of our customers wear them for walking, errands, light workouts, and travel.

If you’re new to barefoot footwear, we recommend starting with shorter wear periods (1–2 hours per day) and gradually increasing as your feet adjust. Like any change in footwear, give your body time to get used to the difference in cushioning and support.

ZERO Footwear follows a barefoot design philosophy with a minimalist sole and no built-in arch support, allowing your foot to function the way it’s naturally built. If you prefer additional cushioning, you can use your own insoles inside our shoes.

Yes, most customers find that ZERO Footwear runs true to size. For those with wider feet, a size guide is available on the website, and half-size adjustments are recommended when in doubt.

You can wear them with or without socks, depending on your preference. The interior is designed to be comfortable and breathable even without socks, but wearing moisture-wicking socks may enhance hygiene and fit for some users.

Our shoes are made with quality materials chosen for comfort and durability:

• Upper: Premium polyester for a comfortable, durable fit.
• Sole: Organic rubber for grip and flexibility.
• Winter models: Same organic rubber sole, with an EVA-and-cotton-wool insole for added insulation.

Yes. Most ZERO Footwear models are surface-washable using a damp cloth. For deeper cleaning, remove the insole and hand-wash gently with mild soap and water. Machine wash on a delicate or gentle cycle is also fine.

Use a soft cloth or sponge with mild soap to spot-clean. Remove insoles if needed. For full care instructions, visit our Size & Care Guide.

You can find size charts for all of our shoes on our Size & Care Guide page.

To place an order, go to the product page via the navigation. Select the desired size and quantity, click “Add to cart,” then click “Checkout” and follow the on-screen steps.

Please email us at info@zero-footwear.com as soon as possible. If your order has already been shipped, we will do our best to assist with corrections.

ZERO Footwear is an international brand. Our orders ship from our global fulfillment partners directly to customers worldwide. Orders are processed within 24–48 hours and typically delivered within 6–10 business days to the U.S., Canada, and Australia, with longer delivery during holiday peak seasons.

Most orders arrive within 6–10 business days after payment is received. During holidays and peak seasons, orders typically arrive within 10–15 business days. Please note that shipping times do not include potential customs delays.

We currently ship within the United States. For inquiries about other destinations, please email us at info@zero-footwear.com.

Enter your tracking number on our track and trace page. It may take 1–3 business days for the tracking status to appear after you receive the number. If you haven’t received a tracking number, email us at info@zero-footwear.com.

To start a return, email info@zero-footwear.com within 30 days of receiving your order. Include your order number and the reason for return. After approval, you’ll receive return instructions. Refunds are processed within 5 business days of us receiving your returned item.

For full details, please see our Return Policy.

You can cancel your order within 15 minutes to 2 hours after placing it. To cancel, please email us at info@zero-footwear.com as soon as possible.

ZERO Footwear is currently available exclusively online through our official website at zero-footwear.com. Buying direct ensures you’re getting authentic products and our 30-day return window.

Some of our models are waterproof and some are not. Check the individual product page for details, or email us at info@zero-footwear.com if you’re unsure.

You can unsubscribe at any time:

• Click the “Unsubscribe” button in the upper-right corner of any email we’ve sent you, or
• Click the “Unsubscribe” link at the bottom of any email.

We’re happy to help. Please email us at info@zero-footwear.com and we’ll get back to you as soon as possible.